Delta Dental offers the following electronic capabilities that make using dental benefits faster and easier for you.
In these times of social distancing where employees may not be in their normal work environments, these capabilities provide you important access to continue management of billing and enrollment functions for your group's dental plan. Please see below for a summary of these capabilities.
Online Billing and Reconciliation (OBR)
Using Delta Dental’s Online Billing and Reconciliation application, you can:
- View and download your current and historical invoices.
- Automatically reconcile your Delta Dental invoice with your electronic remittance file.
- Manage your payments online.
In support of the OBR tool, there is a Zoom Session Demonstration held each Friday from 1 to 2 p.m. (EST).
Eligibility Management Application (EMA)
Using Delta Dental’s online Eligibility Management Application, you can:
- Make real-time updates to eligibility data.
- Verify and maintain eligibility in a “roster” format with customizable views.
- Improve the efficiency, accuracy and security of eligibility reporting.
In support of the EMA tool, there is a Zoom Session Demonstration held each Wednesday from 12:30 to 1:30 p.m. (EST).
Contact your Delta Dental account manager to get started.