EPIC Hearing identifies and screens qualified experts in hearing evaluation and treatment. The company then researches and evaluates all hearing aid technology to assure the latest and most effective options are available. In addition, it negotiates the best prices for all treatment protocols, including hearing devices.
After registering for the plan, a hearing counselor will help you find a provider located near your home or work. You will receive a referral letter outlining the plan benefits, services, and pricing. Contact the provider and follow through with an appointment, examination, and treatment.
EPIC Hearing coordinates with the provider, and payment would be made to EPIC. EPIC contacts the manufacturer, which ships the hearing aids to the provider for fitting on your ear(s). You then have a 60-day trial period for adjustments and follow-up care.
If you have a recent hearing exam (from within the past six months), you may take that recent audiogram with you to an EPIC provider to pursue hearing aids. EPIC will assist you in coordinating any insurance benefits or coverages when applicable.